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Terms of membership

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The Terms of Membership Summary gives a handy overview of our Home Response 24 Response and Total Response cover with options for Electrics, Plumbing and Drainage, Security and Heating. Complete terms and conditions are found on the Terms of Membership Document. This also contains useful phone numbers, a list of exclusions, a repair guarantee, call out conditions, membership timings and details of cover on second homes.

When cover is confirmed we will send you a personalised Schedule of Home Response 24 Membership to accompany these documents.

Home Response 24 terms of membership:

Terms of membership (opens in a new browser) Terms of membership (viewable PDF, file size 371KB)
Terms of membership summary (opens in a new browser) Terms of membership summary (viewable PDF, file size 259KB)

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