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The policy

Know more about your policy before you buy

Our Essential and Advanced Pet Insurance each have a Policy Summary, which can be found before the Important Information in the policy wording that gives a handy overview of cover available including options for vet fees, advertising and reward, loss of pet from theft and straying, boarding fees, holiday cancellation, third party liability (dogs only) and overseas travel. The full terms and conditions can be found in the Policy Documents. These also contain useful phone numbers, helplines and details of any exclusions.

When cover is confirmed we will send you a personalised Policy Schedule of Pet Insurance to accompany these documents.

View the policy document:


Pet insurance policy (opens in a new browser) Pet insurance policy (viewable PDF, file size 604kB)


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Our policies

Get a handy overview of the levels of cover we offer before you buy.

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Summary of cover

We offer two levels of pet cover. Find out exactly what's included in each policy.

Summary of cover

Training your pet

Some handy tips and advice for making sure your pet is well behaved.

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Pets on holiday

Helpful advice if you’re planning on taking your pet abroad.

Find out more